Shipping policy

Last updated: October 15, 2026

Thank you for shopping with House of Curam. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 1 business day (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Drop-Shipped Products Some products are fulfilled and shipped directly by our supplier. Shipping times may vary based on supplier processing and carrier transit times. Product listings will indicate when an item is drop-shipped. Processing Time: Allow 3–5 business days for delivery after processing.

USPS Shipped Products Handcrafted ceramic items and all other products not otherwise specified are shipped via USPS from our Maryland studio. Processing Time: Allow 5–7 business days for delivery after processing.

Studio Pickup Local pickup is available at our Maryland location. A $12 processing fee applies to all studio pickup orders. You will be notified when your order is ready. Please bring your order confirmation when picking up

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Shipping destinations

We currently ship to United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

All sales are final. We do not accept order changes or cancellations once an order has been placed. Please review your order carefully before completing your purchase.

Questions?

Contact our team at info@curamaesthetic.com.